Privacy Policy

Information We Collect

When you submit the Contact / RFQ form, we may collect your name, company, email address, inquiry type, application area, message content, requested documents and any technical or project information you choose to provide.

How We Use Information

We collect this information to respond to product, document or technical inquiries, review whether a lubricant, scale inhibitor or industrial chemical discussion is relevant, coordinate SDS/TDS, sample evaluation or RFQ follow-up where appropriate, and maintain ordinary business records.

RFQ And Technical Data Handling

Please do not submit confidential formulas, proprietary drawings, personal data not needed for the inquiry, or safety-critical instructions through the website form. POLY may use the information you provide to review the inquiry internally and, where appropriate, coordinate technical or supply follow-up.

Sharing Information

POLY may share inquiry details internally or with relevant technical or supply partners only where needed to respond to the inquiry, provide product documents, discuss sample evaluation or coordinate supply. POLY does not sell personal information.

Retention

POLY retains inquiry information only as long as reasonably needed to respond to the inquiry, manage follow-up and meet business or legal record needs.

Technical Disclaimer

Website information is provided for general product and application discussion only. It does not constitute a technical specification, performance guarantee, regulatory approval, compatibility confirmation, engineering design, or binding offer. Product suitability, dosage, compatibility, documentation availability and supply terms must be confirmed through project-specific review.